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Monday, 9 July 2018

CONSUMERS BUYING DECISION PROCESSING IN AGRICULTURAL MARKETING



 INTRODUCTION
Consumers buying decision processing in agricultural marketing is a human wants, need and desires for specific satisfaction of deeper needs. Human needs may be few but their wants are numerous. It is the deriving forces of marketing action consumers needs and wants are often not backed up with resources to acquire or satisfy them. It is the ability and willingness to buy a specific product and services for the satisfaction of customers need and wants. 
        However, for consumers to buy a specific product they have to make decision and this would be through recognition of the products, information search, evaluation of choice, purchasing decision, post purchasing behavior or decision to have an adequate knowledge on a specific products.
        Therefore, agricultural products have to be process in a good method to reinforce customers buying decision. This processing could be done through cleaning, washing, sorting, drying, grading, separating, packaging, labeling, brand mark and brand name to meet up the customer buying decision in agricultural marketing.

PROCESSING ACTIVITIES
1.             Cleaning: Cleaning of agricultural products can be accomplished by soaking or water spraying or by using rotary drums, brush washers, shaker washer or any combination thereof. This is done to attract consumer buying decision in marketing.
2.           Washing: Washing is done to detract the dirty part and soil surface from the produce before it can be further processed.
3.      Sorting: Fruits and vegetables are sorted by colour, size and quality using screens, diverging belts, roller sorters and weight sorters. Grains, nuts and seed are cleaned and sorted by size, shape, specific gravity and surface characteristic using screens, blowers, specific gravity separations, centrifuge, cyclones and other similar equipment.
4.     Separating: The most common types of equipment used for separating a variety of agricultural products include cream separators, and cyclones.
5.          Drying: Crain is dried using butch, bin and continuous gravity flow dryers. They can be dried using natural air for convection for smaller qualities or heated air if drying must be completed before spoilage occurs. Fruits, vegetables and associated wastes may be dried using vacuum ovens, rotary dryers, tray or tunnel fryers, and freeze dryers.
6.           Grinding: Farm products may be grinded by colour, quality, shape and size.
7.           Packaging: Farm products may be packaged individually in groupings or in bulk. This is to attract and encourage consumer buying decision in agricultural marketing. According to Niklas (2012).

CONCEPT OF AGRICULTURAL MARKETING
These refer to cover the services involved in moving an agricultural product from the farm to the consumer. It is also the planning, organizing, directing and handling of agricultural produce in such a way as to satisfy the farmer, producer and the consumer.
Numerous interconnected activities are involved in doing this, such as planning production, growing and harvesting, grading, packing and packaging, transport, storage, agro and food processing, distribution, adverting and sale.
Effectively, the term encompasses the entire range of supply chain operations. However, its key function is to help direct these services, by providing competent and able market information thereby linking the other operations into an integrated service with targeted outcomes. Rossiter (2005).

CONCEPT OF CONSUMERS BUYING DECISION PROCESSES
        Buying process is the series of steps that a consumer will take to make a purchasing decision making through recognition of need and wants, information search, evaluation of choice, purchase and post purchase evaluation.
STAGES OF CONSUMER BUYING DECISION PROCESSES
        The farmer is responsible for selling the goods in the market so he/she must have the knowledge on how the consumers actually make their buying decisions. For this, he must study the consumer buying decision process or model. It involves five stages:
i.        Need Recognition: Consumer buying decision process starts with need recognition. The farmer or marketer must recognize t he needs of the consumers as well as how these needs can be satisfied. However, buyers can’t make a purchase decision unless they actually know what they want or need. A need is an essential product or characteristic that one must obtained. For example, we need water to survive. According to Bunn (2007).  A want, on the other hand, is some product or product characteristic that consumer desire but is not essential. For example, consumer may need a new cell phone, but after watching countless colleagues use their smart phone, consumer really wants to upgrade to a smart phone.
ii.        Information Search: This refers to the situation where the consumer has determined their needs and wants, and they start to search and gather information about potential products choices that may meet them. Sources of information may come from print, radio, television and internet advertising. They may also do independent research on the internet, looking at product review sites and consumer review on retail sites.  However, they also seek the opinions of friends, family, neighborhood and colleagues for the better function and the quality of the production. 
iii.        Evaluation of Choices: After the consumer getting the required knowledge about the product, the consumer evaluate the various alternatives on the basis of it’s want satisfying power, quality and its features. However, after the consumer performed the research correctly/effectively, thereafter the consumer then have some option from which to choose through the use of need and wants as criteria in evaluating and comparing each product against each other. According to Foxall (2007).
iv.        Purchase Decision: After evaluating the alternatives, the buyer buys the suitable product. But there are also the chances to postpone the purchase decision due to some criteria. In this case, the marketer or producer must try to find out the reasons and strive to detract them either by providing sufficient information to the consumers or by giving them guarantee regarding the product or reducing price if it was high to the consumer.
v.        Post Purchase Behaviour/Decision: After buying the product, consumer will either be satisfied or dissatisfied. If the consumer is not satisfied he/she will be disappointed otherwise if he is satisfied then he will be delighted. It is usually said that a satisfy consumer tells about the product to three people and a dissatisfying consumer tells about the product to 11 people. Therefore, it is the duty of the producer or marketer to satisfy the consumer to a quality product according to Blythe (2008).
Processing in agricultural marketing is defined as any activity that maintains or raises the quality alters the physical or chemical characteristics or objects or adds value to it any way. Processing can be as simple and quick as washing vegetables or it can be involved and complicated as marketing cheese or wine. Cooking, canning, smoking and drying are among the various methods uses in the processing industry.
        Many farm products must be process before they can be used by the general public or by farmers. For example, most fruits and vegetables are cleaners, grinded and stored or processed before they enter the retail market. Similarly, many rations are cleaned, dried, ground and mixed before they are fed to livestock.
        However, many agricultural products are perishable and are only suitable for consumption over a short period of time. Processing extends the season during which they are available. For example, the conversion of barriers and fruit into jam, jelly and juice, consumers can enjoy these products year-round. 

CONCLUSION
Agricultural marketing refers to cover the services involved in moving an agricultural product from the farm to the consumer. A buying process is the services steps that a consumer will take to a purchasing decision. Stages of consumers buying decision include, need of recognition, information search, evaluation choice, purchase decision and post purchase behaviour.
        Finally, processing in agricultural marketing defined as any activity that maintain or raises the quality or alters the physical or chemical characteristic or objects or adds value to it any way. It activities include; cleaning, washing, sorting, drying, separating, grinding and many others.     


REFERENCES

Blythe, K. (2008). Consumer Behaviour. UK Thompson Learning Publisher.   

Bunn, M. D. (2007). Taxonomy of Buying Decision Approaches. American Marketing Association: Justin Publisher.

Foxall, U. R. (2005). Understanding Consumer Choice. USA Padgrave: Macmillan Publisher.

Niklas, R. O. (2012). Predicting Purchase Decision. Stiman Publisher.

Rossiter, J. (2005). Marketing Communication: Theory and Application.

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